Need some help?
Variant Option Product Options
Common Issues
The app isn’t showing on the product pages
The main image isn’t showing correctly with variants
Issues with price add-ons and discount codes
Price add-ons not working
Customization
Translate the alerts and tooltips displayed by the app
Change the location of the product options in the layout
Add our app’s data to the Email Notification
Add our app’s data to the Packing Slips
How to edit the CSS styling
Getting Started 15 articles
- Price add-ons aren’t updating in cart
- How do I install or disable Variant Option Product Options?
- Dashboard (Home Screen)
- How to style Shopify Options with our app
- How to add Virtual Options to a product
- Difference between Shopify Options and Virtual Options
- Shopify Product Option Types
- Virtual Product Option Types
- Price Add-ons
- How do I allow more then one variant to be selected in a product option (Multi-select)
- Alternative way to find products
- How to add conditional logic to a product option
- How to duplicate product options to other products
- Hide theme’s original options
- Advanced Plan
Settings 17 articles
- Tooltips Setting
- Sold Out Style Setting
- Border Style Setting
- Add to cart action Setting
- Circle Swatches Setting
- Global Colors Settings
- Global Auto Images Settings
- Default Settings for Shopify Options
- Theme 2.0 Compatible Setting
- How to add instructions to your product options
- How to make a Virtual Option required
- How do I translate the alerts and tooltips displayed by the app?
- How to have a variant be preselected when the page loads
- Add Price Add-ons to Main Price Setting
- Show First Variant’s Image on Load Setting
- How to let customers buy products that have no inventory (out of stock)
- How to set up default global options for all products
FAQ 39 articles
- Price Add-ons aren’t working
- Collaborator Request Code
- High Script Evaluation in Page Speed scores
- Shopify Checkout Issue: Custom Products Showing as Unavailable or Out of Stock
- Why isn’t the app showing on the product pages
- How to find all products using our app
- Data limit for product options
- The main image isn’t changing to the correct image when variants are selected
- Shipping doesn’t work or the shipping rates are wrong with price add-ons
- Quantity doubled on cart while previewing a theme or product
- Add a preloader for slower connections
- Add to cart button shows as sold out when product is in stock
- Disable zoom on IOS
- Couldn’t save. There are too many options error
- Disable Price Add-ons
- Make shipping required for virtual options
- How to set up options for prescription contacts
- How to enable your themes ajax cart/ keep shopping popup
- How to download file uploads as the original file type (jpg, png)
- Why do my options appear twice?
- Why aren’t the custom option settings showing up when I preview a theme?
- How do I get the product options showing on the cart page?
- Why doesn’t the price change with different variants?
- How to whitelist our email
- How to connect images to variants?
- How to hide price add-ons on the product page
- Why doesn’t the upload file appear in my orders?
- How to delete our apps product option settings
- How to Update Permissions
- Manually add the Pinterest tag to Shopify
- Why are my dynamic checkout buttons/ Buy it now buttons hidden (paypal, google pay, apple pay) ?
- How do I export the apps virtual options
- How to have the virtual options above the shopify options
- How to enable third-party cookies in your browser
- What is the file upload limit?
- How to set up options for prescription glasses
- Why aren’t my Shopify Options getting duplicated by the duplication tool?
- Customer session recordings
- How to bypass your cache
Compatibility 31 articles
- Shopify Bundles Compatibility
- Tax Overrides
- Focal Theme, price add-ons aren’t working on iPhone devices
- Price add-on currency isn’t converted correctly in order
- Limitations with Price Addons and Discount Codes
- Managed Markets doesn’t work with custom line item properties
- Compatible Mobile App Builders
- How to get the Wookie theme working with our app
- File Upload issues with Instagram and FB browsers
- How to get the Focal theme working with our app
- Why is the checkout with sezzle button removed on the cart
- Compatible sticky add to cart apps
- Compatible Upsell Apps
- How to get our app working with Pagfly, Gempages, Shogun, or page builder app
- How to make the Spark theme compatible with our app
- How to get the Symmetry theme working with our app
- How to get Envy theme working with our app
- Get virtual options showing in ShipStation
- Compatible Translation Apps (translate text)
- Options only show after page refresh (Streamline Theme)
- Incompatible Apps & Themes
- How to copy our apps data to another store
- Compatible Currency Converter Apps
- Compatible Store Pickup/ Delivery Date and Time apps
- How do I add virtual option data to my packing slip?
- Why is my Facebook Pixel add to cart event not working?
- Shopify Order Printer App Compatibility
- How to get translations to work with weglot
- Options don’t appear on first load, only after refreshed (Turbo theme)
- How do I get an out of stock notification app to work with our app
- How to translate the Variant Option Product Options with the Translate & Adapt App
Customization 16 articles
- How to remove VOPO tag from orders
- How to speed up the app to it loads faster
- How to center file uploads
- How to configure the app block settings (2.0 Themes)
- How to change the product options location manually with code
- How to add, remove, and reorder the app block within the theme editor (2.0 Themes)
- Hide unavailable variants/ values
- How to edit code in your theme.liquid file in Shopify
- Change translation of uploaded file text on cart
- Remove price add-on prices from the cart and product page
- Color Picker
- How to add Variant Option Product Options to your homepage (featured-product.liquid)
- How do I make the swatches a circle or square?
- How to I change the size of the color swatches or image swatches?
- How do I change the styling and look of the product options (CSS)?
- How do I get the product options showing on the cart page?