Price Add-ons aren’t working

There are a few reasons why the price add-ons aren’t working in the cart or checkout.

  1. The add to cart action is set to “theme default” in our apps settings. Click here for more information about changing the add to cart action.
  2. You are on the Basic Plan. Make sure you are on the Advanced Plan in the Plans section of the app
  3. You are using another app such as an upsell, volume and quantity discount, or ajax cart app which is taking over the add to cat button and deleting our data.
  4. Your theme isn’t fully compatible with our app. Please contact us and we can make our app compatible with our theme.
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