Topics: FAQ

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Price Add-ons aren’t working

Why isn’t the app showing on the product pages

How to find all products using our app

Data limit for product options

The main image isn’t changing to the correct image when variants are selected

Shipping doesn’t work or the shipping rates are wrong with price add-ons

Quantity doubled on cart while previewing a theme or product

Add a preloader for slower connections

Add to cart button shows as sold out when product is in stock

App isn’t showing on Instagram, Tik Tok, or FB in app browsers

Disable zoom on IOS

Couldn’t save. There are too many options error

Disable Price Add-ons

Make shipping required for virtual options

How to set up options for prescription contacts

How to enable your themes ajax cart/ keep shopping popup

Why doesn’t the discount code box appear in the checkout?

How to download file uploads as the original file type (jpg, png)

Why do my options appear twice?

Why aren’t the custom option settings showing up when I preview a theme?

How do I get the product options showing on the cart page?

Why doesn’t the price change with different variants?

How to whitelist our email

How to connect images to variants?

How to hide price add-ons on the product page

Why doesn’t the upload file appear in my orders?

How to delete our apps product option settings

How to Update Permissions

Manually add the Pinterest tag to Shopify

Why are my dynamic checkout buttons/ Buy it now buttons hidden (paypal, google pay, apple pay) ?

How do I export the apps virtual options

How to have the virtual options above the shopify options

How to enable third-party cookies in your browser

What is the file upload limit?

How to set up options for prescription glasses

Why aren’t my Shopify Options getting duplicated by the duplication tool?

Customer session recordings

How to bypass your cache

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