Why isn’t my size chart showing up?

There are a few reasons why the size chart isn’t showing.

  1. Your pages may be cached and you will need to clear your cache by opening your website on an incognito or private browsing window.
  2. Double-check that there is a size chart associated with the product you’re viewing.
  3. Our app’s code isn’t installed on the theme you are testing. Click here for instructions on how to install our app’s code.
  4. Our app can’t find where to place our size chart in your layout. Click here for an article about how to place our size chart in your layout.

If the size chart still doesn’t show up please contact us and we will fix the problem for you.

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