New Order (email sent to staff)

To get our apps Virtual Options to show up correctly in the New Order email notifications  (sent to staff), you will need to add some code to your template.

Click here to go directly to your New Order Notification.

Try the link above first. If that doesn’t work you can get to this email notification by following the directions below.

• Go to your Shopify dashboard
• Select Settings (bottom left)

• Select Notifications

• Select Staff notifications

• Click on New Order

• Click Edit Code (upper right)

In the New Order Template search for the code below.

line.variant.title

The code above should appear on line 228 in the current template (December 2025 version) (like in the screenshot below).

Place the code below after the {% endif %} on line 234.

{% for p in line.properties %}
{% unless p.last == blank or p.first == '_' %}
<div class="bcpo-property">{{ p.first }}:
{% if p.last contains '/uploads/' %}
Uploaded File
{% else %}
{{ p.last }}
{% endif %}</div>
{% endunless %}
{% endfor %}

Make sure to Save the email notification in the upper right.

Email Notifications Overview