Why are the virtual options are not working with my dynamic checkout button (paypal, google pay, apple pay) ?

Since there are so many issues with Dynamic Checkout Buttons and our Virtual Options, we have disabled these buttons if a product has a Virtual Option. If your buttons aren’t disabled when you have virtual options contact us.

The dynamic checkout buttons appear below your add to cart. They allow the customer to skip the cart page and check-out directly.

These buttons appear as:

  • Buy it Now
  • Amazon Pay
  • Apple Pay
  • Google Pay
  • PayPal
  • Shopify
  • PayVenmo

These buttons don’t support line item properties which is what our virtual options use (and all product option apps use).

If a customer checks out with a dynamic checkout button then all of their virtual option selections data will be deleted.

You will need to turn these off for the product page to get the virtual options working.

How to turn Dynamic Checkout Buttons off

To top
  1. From your Shopify admin, go to Online Store > Themes.
  2. Find the theme that you want to edit and click Customize.
  3. From the top bar drop-down menu, select Product pages.
  4. In the left-hand toolbar, click Product pages.
  5. Uncheck Show dynamic checkout button to turn them off.
  6. Click Save.
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