Revamp CRM

eCommerce Analytics:

  • In-depth analysis and breakdown of your revenue & lost revenue (e.g. abandon carts, cancelled orders).
  • Find your best customers (RFM and more).
  • Sales channels and Ad campaigns Analysis.

eCommerce CRM:

  • Tight integration and automatic sync with Shopify, Freshdesk, Zendesk, FreshBooks, Harvest and G Suite.
  • Pre-built segments and 40+ criteria to segment your customer based on their purchase behavior, then easily export them.
  • Get a real-time 360 degrees view of your customers, directly through contact profile.
  • Tag contacts with words that help you keep your database organized and your messages relevant.
  • Track emails, tickets, orders and more in one view and start up-selling and cross-selling immediately.
  • Works from Gmail as well: check our Gmail Chrome extension here.
  • Live chat: tight integration with Zopim, to automatically sync your contacts with offline messages and chats from Zopim.
  • Automate Common Tasks: tagging, adding notes, sending emails and more
  • Wholesale: use the visual sales pipeline to easily track your wholesale deals.
  • Award winning: won Expert’s choice 2016, Best free trial and Great user experience awards from FinancesOnline.

eCommerce Email Marketing:

  • Personalize and send timely automated email marketing campaigns
  • Cross-sell and up-sell with powerful Product Recommendations
  • Use our pre-built Campaigns and Automations to reach your cart abandoners, win-back offers, product reviews and friend referrals to help you increase retention and sales.
  • An Automation workflow allows you to create a series of emails (or steps) that are sent to your customers based on the trigger criteria and schedule you set.
  • For example, automatically send emails to customers after they buy specific products and ask for a review or suggest other products they may like. Or create a campaign to target those who spent more than say $200.
    Getting Started is Easy

Connect your store in a minute.

  • Use our valuable Analytics and insights to analyze shopping trends of different Segments.
  • Customers will immediately be segmented based on their shopping behavior.
  • Segments will remain up to date in real-time so you’re always looking at the right set of customers.
  • Export segments with one click to CSV, or directly sync with popular email marketing providers like Mailchimp.
  • Pre-built campaigns and automations, whether it’s Abandoned Carts or Welcome New Customers Automation, you will be able to use our awesome email templates and send it immediately.