Revamp CRM
eCommerce Analytics:
- In-depth analysis and breakdown of your revenue & lost revenue (e.g. abandon carts, cancelled orders).
- Find your best customers (RFM and more).
- Sales channels and Ad campaigns Analysis.
eCommerce CRM:
- Tight integration and automatic sync with Shopify, Freshdesk, Zendesk, FreshBooks, Harvest and G Suite.
- Pre-built segments and 40+ criteria to segment your customer based on their purchase behavior, then easily export them.
- Get a real-time 360 degrees view of your customers, directly through contact profile.
- Tag contacts with words that help you keep your database organized and your messages relevant.
- Track emails, tickets, orders and more in one view and start up-selling and cross-selling immediately.
- Works from Gmail as well: check our Gmail Chrome extension here.
- Live chat: tight integration with Zopim, to automatically sync your contacts with offline messages and chats from Zopim.
- Automate Common Tasks: tagging, adding notes, sending emails and more
- Wholesale: use the visual sales pipeline to easily track your wholesale deals.
- Award winning: won Expert’s choice 2016, Best free trial and Great user experience awards from FinancesOnline.
eCommerce Email Marketing:
- Personalize and send timely automated email marketing campaigns
- Cross-sell and up-sell with powerful Product Recommendations
- Use our pre-built Campaigns and Automations to reach your cart abandoners, win-back offers, product reviews and friend referrals to help you increase retention and sales.
- An Automation workflow allows you to create a series of emails (or steps) that are sent to your customers based on the trigger criteria and schedule you set.
- For example, automatically send emails to customers after they buy specific products and ask for a review or suggest other products they may like. Or create a campaign to target those who spent more than say $200.
Getting Started is Easy
Connect your store in a minute.
- Use our valuable Analytics and insights to analyze shopping trends of different Segments.
- Customers will immediately be segmented based on their shopping behavior.
- Segments will remain up to date in real-time so you’re always looking at the right set of customers.
- Export segments with one click to CSV, or directly sync with popular email marketing providers like Mailchimp.
- Pre-built campaigns and automations, whether it’s Abandoned Carts or Welcome New Customers Automation, you will be able to use our awesome email templates and send it immediately.