The app’s options don’t load on any page (no jQuery)

1) Our app requires jQuery. If you’re sure jQuery isn’t being loaded, you can add this script in your theme.liquid file after the <head> tag.

<script src="https://code.jquery.com/jquery-3.3.1.min.js"></script>

You can test if your store has jQuery and what version you are using by going to the google chrome console.

Go to your live store > Right Click > Inspect

Click console in google chrome

Click on user messages. If you have Best Custom Product Options installed but your theme doesn’t have jQuery an alert message will show.

If you don’t have our app installed you can check if your theme has jQuery by adding this code to the console and pressing enter.

$.fn.jquery
// If there is concern that there may be multiple implementations of `$` then:
jQuery.fn.jquery

If your theme doesn’t have jQuery it will show like below.

If you need any help, contact us.

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